We are committed to providing quality healthcare to our patients and appropriate support to their loved ones, and we also recognize our responsibility to conduct all of our business in accordance with legal and ethical guidelines. We have created a dedicated Compliance Office to ensure these standards are met.
Reporting Ethics and Compliance Violations
We have established a hotline for reporting suspected fraud and/or violations of laws, regulations, or policies. The hotline provides the means of anonymously reporting, online or by telephone, concerns that are then forwarded to the appropriate authority within the System for investigation and resolution. Reports can be made in English or in Spanish.
The EthicsPoint hotline is staffed by trained professionals who work for an outside independent organization. All reporting is anonymous unless the reporter chooses to self-identify. EthicsPoint forwards all reports to the appropriate personnel for review and investigation. The person making the report can inquire as to the status of his/her report using a personal identification number (PIN) that is assigned to that specific report.
To report unethical behavior or violations of laws, regulations, or policies:
Direct questions to the Tower Health Compliance office at 484-628-4781.