At Tower Health, we are committed to protecting your online privacy and delivering a website that provides you with quality, timely information about our organization. This privacy policy outlines how information collected through our website is used and disclosed.
We use the information you provide us to improve and customize the content and/or layout of the website for you; to contact you for medical, marketing, or promotional purposes; and for marketing research.
Information that Tower Health collects on this website will not be sold or given to a third party and will be accessible only by Tower Health.
Analytics Tools and Cookies
We use analytics tools and other third-party technologies, such as Cookies, to collect non-personal information regarding you in the form of various usage and user metrics when you use our websites and/or services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, geo-location, demographic and interest data, and other similar information.
YouTube API and YouTube Videos
Tower Health utilizes YouTube videos and YouTube API Services to provide you with videos throughout Tower Health's website. Tower Health's utilization follows YouTube's Terms of Service and Google's Privacy Policy.
Links to Other Sites
The Tower Health website contains links to other sites for your convenience. Although we try to link only to sites that share our high standards and respect for privacy, we cannot guarantee or be held responsible for their content or privacy practices. As with any site, we suggest you review its privacy policy before you enter any personal information.
Email Communications
Communication that you send to us via the email links and forms on our website may be shared with customer service representative, employee, or medical personnel that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received.
Because email does not provide a completely secure and confidential means of communication, please do not use email if you wish to keep your communication private. If you wish to have a private discussion, please use your MyTowerHealth account, or call 1-833-34-TOWER to speak to a healthcare representative.
Tower Health also sends email communication for marketing purposes. Recipients of these emails have opted in for this information. Users may also opt out at any time by clicking the opt out link included in each email.
Acceptance of Privacy Policy
By using the website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.
Complaint Process
If you have a complaint or problem, or if you believe your privacy rights have been violated, you may contact us by emailing web.requests@towerhealth.org. Please indicate the reason for contacting us. Our customer service department will forward your complaint to the appropriate Tower Health department for response or resolution.
-Effective June 2021