Tower Health Medical Group offices follow a Patient-Centered Medicine Home model of care, providing high-quality care in a personalized environment. The members of your care team, including physicians, Advanced Practice Providers, nurses, and certified medical assistants work closely to improve the health of the patient and the population, enhance a patient’s experience, and reduce costs associated with patient care.

Coordination of your care includes primary care, hospital care, specialty care, home healthcare, and community services and resources.

Your healthcare team strives to provide access to your healthcare team when you need them in person, on the phone, or via email on MyTowerHealth.

Your health team will:

  • Coordinate your healthcare needs like prescriptions, tests, and specialty care. Medications are prescribed electronically so you don’t have to wait.
  • Partner with you to help you meet your health goals.
  • Develop evidence-based healthcare plans.
  • Listen to your concerns and include you in decisions.
  • Answer your healthcare questions.
  • Explain your healthcare instructions.
  • Respect your cultural background and language preferences.

Your role within your healthcare team:

  • Be an active partner in your care.
  • Learn what you can do to stay as healthy as possible.
  • Follow the plan that you and your healthcare team have agreed is best for you.
  • Arrive 15 minutes prior to your appointment time with your provider.