We understand that billing and payment for healthcare services can be confusing. Knowing your insurance policy is important for you to receive the maximum benefits for your healthcare services. Your benefit coverage level for care provided by THMG is determined solely by your insurance.
Tower Health Medical Group is contracted with many health plans.
A list of those plans can be found below. Please note: our list is not meant to be all-inclusive and is subject to change. Please check with your health plan to verify coverage.
Please select the name of the hospital with which your THMG practice is affiliated below to find out which coverage plans it accepts:
We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 30 days the account is not taken care of, we'll look to you for a final settlement of your bill.
- Money order
- American Express
We have answers to your billing questions. Please call 484-628-1020 between the hours of 8 a.m. and 5 p.m. Monday through Friday.
Understanding Your Financial Responsibility
When you are scheduled for a doctor’s appointment or other test, study, or procedure at any of our THMG locations, the representative who checks you in will enter the information needed for your patient chart, and help us bill your insurance.
At this time, we will:
- Discuss your portion of the financial responsibility. We will let you know how much your co-pay and deductible will be for the service we will be providing.
- Discuss any past-due balances you may have with THMG.
- Discuss payment options for your co-pay, deductible, and any past-due balances.
There are several payment options available to you at the time of registration. They include a credit card using our secure card swipe at your point of service registration, or you can pay with a check, money order, or cash.
If you cannot pay the patient responsibility portion of your bill, one of our patient financial service representatives will speak to you about options. This may include a partial payment at the time of service and arranging a payment plan.