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You can use MyTowerHealth for common prescription requests like those above, plus:

  • Refill orders
  • Payment
  • Refill reminders
  • Pickup alerts

The MyTowerHealth patient portal is a valuable tool for patients to schedule appointments, access their medical record, communicate with providers, and more. It’s available on both desktop and through a mobile app.

URAC and ACHC accreditation and distinction badges for the Reading Hospital Specialty Pharmacy

Dedicated to Your Health

Your health is our priority. A commitment to patient care and health is our top priority at Reading Hospital Ambulatory Pharmacy. We believe in the value of providing personalized service and quality products.

Reading Hospital Ambulatory Pharmacy is full service, making it quick and easy to get prescriptions and over-the-counter (OTC) medications and supplements. We accept most insurance plans.

You'll find our location within the 5th Avenue Entrance of Reading Hospital. Note: Our holiday hours are 8 a.m. to 4 p.m.

What is a Specialty Pharmacy?

A specialty pharmacy provides complex and sometimes costly medications, that may require special storage and handling. These medications may not be available at your local pharmacy. The medications are injected, taken by mouth or infused. Sometimes, these medications have side effects that require monitoring by a trained pharmacist.

Reading Hospital Ambulatory Pharmacy focuses on providing these medications while providing you with excellent customer service and clinical support. We provide specialty pharmacy services for patients in the surrounding southeastern and central Pennsylvania area.

Specialty Pharmacy Frequently Asked Questions

What happens if my medication is recalled?

Reading Hospital Ambulatory Pharmacy follows the drug recall guidelines by the FDA, the drug manufacturers and/or state and federal regulatory agencies. We contact you and your provider if a drug recall affects you.

What happens if my medication order is delayed?

In the event of any medication order delays, patients will be contacted by the pharmacy and provided with updated information.

How do I report a medication error or pharmacy complaint?

There are several ways for you to inform us of your comments, concerns, or suspected errors. Share the concern with staff or the pharmacy manager, either in person, by phone or via email.

Reading Hospital Ambulatory Pharmacy is accredited by the Accreditation Commission for Health Care, Inc. (ACHC). You may also make a complaint to ACHC’s Complaints Department by calling 855-937-2242 or visiting www.achc.org/contact.

What are some resources for the pharmacy?

We look forward to hearing from you, if you need to speak to a pharmacist, we are available in person, by phone, or via email.

Please review our Welcome Packet! 

Patient Rights and Responsibilities

Disease-state-specific information 

Medication-specific information 

Population health information 

Pill identifier 

Community resources links 

How do I dispose of unused medication?

For instructions on how to properly dispose of unused medication, please contact Reading Hospital Ambulatory Pharmacy or go to the FDA website for information and instruction.

Reading Hospital Ambulatory Pharmacy houses a U.S. Drug Enforcement Administration (DEA) authorized collection receptacle called MedSafe. This means you can throw away unused or old medicines in the blue medication disposal bin located in the pharmacy during normal business hours.

Smiling medical provider with stethoscope around neck
Our Testimonials:

"Very pleasant, very helpful, and very comforting with patients. Would recommend this pharmacy to everyone. Thank you for your services." - DC

"Your customer service is outstanding! Getting us signed up for PACE so quickly was a huge help to us! Thanks!" - PL

"Perfect, as always!" - PL

"Excellent costumer service" - CM
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