Our Services and Offerings
Automatic refills
Prescription refill tracking on our RefillRx mobile app
Text notifications
Medication counseling
Convenient prescription transfers
Specialty management program
If You Experience an Adverse Drug Reaction
Specialty Pharmacy Frequently Asked Questions
- What happens if my medication is recalled?
Reading Hospital Ambulatory Pharmacy follows the drug recall guidelines by the FDA, the drug manufacturers and/or state and federal regulatory agencies. We contact you and your provider if a drug recall affects you.
- What happens if my medication order is delayed?
In the event of any medication order delays, patients will be contacted by the pharmacy and provided with updated information.
- How do I report a medication error or pharmacy complaint?
There are several ways for you to inform us of your comments, concerns, or suspected errors. Share the concern with staff or the pharmacy manager, either in person, by phone or via email.
Reading Hospital Ambulatory Pharmacy is accredited by the Accreditation Commission for Health Care, Inc. (ACHC). You may also make a complaint to ACHC’s Complaints Department by calling 855-937-2242 or visiting www.achc.org/contact.
- What are some resources for the pharmacy?
We look forward to hearing from you, if you need to speak to a pharmacist, we are available in person, by phone, or via email.
Please review our Welcome Packet!
Patient Rights and Responsibilities
- Patient Rights and Responsibilities - Reading Hospital
- Patient Rights and Responsibilities Pharmacy Addendum 9.20.2021
Disease-state-specific information
Medication-specific information
Population health information
Pill identifier
Community resources links
- Berks County community resources - Countyofberks.com
- Copay assistance - Copays.org
How do I dispose of unused medication?
For instructions on how to properly dispose of unused medication, please contact Reading Hospital Ambulatory Pharmacy or go to the FDA website for information and instruction.
- FDA - Where and How to Dispose of Unused Medicines
- FDA - Disposal of Unused Medicines: What You Should Know
Reading Hospital Ambulatory Pharmacy houses a U.S. Drug Enforcement Administration (DEA) authorized collection receptacle called MedSafe. This means you can throw away unused or old medicines in the blue medication disposal bin located in the pharmacy during normal business hours.
Leave a ReviewOur Testimonials:
"Very pleasant, very helpful, and very comforting with patients. Would recommend this pharmacy to everyone. Thank you for your services." - DC
"Your customer service is outstanding! Getting us signed up for PACE so quickly was a huge help to us! Thanks!" - PL
"Perfect, as always!" - PL
"Excellent costumer service" - CM