Tower Health at Home Hospice has completed a Medicare/State Licensure recertification survey with no deficiencies found. Surveyors conducted the unannounced survey onsite over the course of three days in October.
These surveys are conducted to determine whether a hospice meets all the participation requirements for Medicare and/or Medicaid programs. Surveyors also evaluate performance and effectiveness in rendering a safe and acceptable quality of care. The visit involved a thorough review of patient records, organizational chart/structure, the admission packet, complaints or grievances received over the past 12 months, infection control programs, the emergency preparedness program, and three home visits – among other administrative and patient care areas.
“It’s common for up to 80 percent of hospices participating in Medicare to have at least one deficiency. Completing the survey with no deficiencies speaks to the hard work and dedication of the Tower Health at Home Hospice team,” says William Dunstan, CEO, Tower Health at Home. “Even with the challenges brought on by the COVID-19 pandemic, we’ve stayed committed to maintaining the highest standards and an excellent quality of care.”
Tower Health at Home Hospice is accredited by The Joint Commission and provides specialized care to the terminally ill with a focus on enhancing the quality of the end-of-life experience. It is a holistic, patient-centered journey – while also providing support and bereavement counseling for the patient’s family. Tower Health at Home’s caring and compassionate Hospice interdisciplinary team includes physicians, nurses, social workers, spiritual counselors, home health aides, nutritionist, and dedicated volunteers.
For more information, contact Tower Health at Home’s Hospice Intake Team at 610-288-2014 or 855-843-8627 (prompt #1).
About Tower Health
Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. With approximately 14,000 team members, Tower Health consists of Reading Hospital in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children, a partnership of Tower Health and Drexel University in Philadelphia. It also includes Reading Hospital Rehabilitation at Wyomissing; Reading Hospital School of Health Sciences in West Reading; home healthcare services provided by Tower Health at Home; and a network of 25 urgent care facilities across the Tower Health service area. Tower Health offers a connected network of 2,200 physicians, specialists, and providers across more than 230 convenient locations. For more information, visit towerhealth.org.