Discrimination is against the law.

Phoenixville Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Phoenixville Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Phoenixville Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Risk Manager at Phoenixville Hospital. If you believe that Phoenixville Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Risk Manager either in person, by mail:

140 Nutt Road
Phoenixville, PA 19460

telephone: 1-610-983-1000
TTY: 1-800-654-5988
Fax: 1-610-983-1488

email: PhoenixvillePARiskManager@towerhealth.org

If you need help filing a grievance, the Risk Manager is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 
200 Independence Avenue
SW, Room 509F, HHH Building 
Washington, DC 20201

1-800-368-1019 
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Attention: If you speak English, language assistance services, free of charge, are available to you. Call 1-610-983-1000. TTY: 1-800-654-5988.

Español (Spanish) Atención si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-610-383-8000. TTY:1-800-654-5988. Spanish TTY: 1-844-308-9291
繁體中文 (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-610-383-8000, TTY: 1-800-654-5988
Tiếng Việt (Vietnamese) CHÚ Ý Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-610-383-8000. TTY: 1-800-654-5988
Русский (Russian) ВНИМАНИЕ  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-610-383-8000. TTY: 1-800-654-5988
Deitsch (Pennsylvania Dutch) Wann du [Deitsch (Pennsylvania German/Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: 1-610-383-8000. TTY: 1-800-654-5988
한국어 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-610-383-8000 번으로 전화해 주십시오. TTY: 1-800-654-5988
Italiano (Italian) Attenzione In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-610-383-8000. TTY: 1-800-654-5988.
Français (French) Attention Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.
Appelez le 1-610-383-8000. TTY: 1-800-654-5988.
Deutsch (German) Achtung Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-610-383-8000. TTY: 1-800-654-5988
ગ ુજરાતી (Gujarati) ચ ુના: જો તમ ે જરાતી બો લતા હો , તો િ ન:લ્ક ુ ભાષા સહાય સ ે વાઓ તમારા માટ ઉપલબ્ધ છ. ફો ન કરો 1-610-383-8000. TTY: 1-800-654-5988
Polski (Polish) Uwaga Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-610-383-8000. TTY: 1-800-654-5988
Kreyòl Ayisyen (Haitian Creole) Atansyon Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-610-383-8000. TTY: 1-800-654-5988
ខ្មែរ (Cambodian) របយ ័ត􀅚៖ េបើស ិន􀅚អ􀅚កន ិ􀅚យ 􀅚􀅚ែខ􀅚រ, េស􀅚ជំន ួយែផ􀅚ក􀅚􀅚 េ􀅚យម ិនគ ិតឈ􀅚􀅚ល គ ឺ􀅚ច􀅚នស ំ􀅚ប ់ប ំេរ􀅚អ􀅚ក។ ច ូរ ទ ូរស ័ព􀅚 1-610-383-8000. TTY: 1-800-654-5988
Português (Portuguese) Atenção Se necessita destes serviços, contacte HHS através do número 1-610-383-8000. TTY: 1-800-654-5988