- What happens if my medication is recalled?
Reading Hospital Ambulatory Pharmacy follows the drug recall guidelines by the FDA, the drug manufacturers and/or state and federal regulatory agencies. We contact you and your provider if a drug recall affects you.
- What happens if my medication order is delayed?
In the event of any medication order delays, patients will be contacted by the pharmacy and provided with updated information.
- How do I report a medication error or pharmacy complaint?
There are several ways for you to inform us of your comments, concerns, or suspected errors. Share the concern with staff or the pharmacy manager, either in person, by phone or via email.
Reading Hospital Ambulatory Pharmacy is accredited by the Accreditation Commission for Health Care, Inc. (ACHC). You may also make a complaint to ACHC’s Complaints Department by calling 855-937-2242 or visiting www.achc.org/contact.
- What are some resources for the pharmacy?
We look forward to hearing from you, if you need to speak to a pharmacist, we are available in person, by phone, or via email.
Please review our Welcome Packet!
Patient Rights and Responsibilities
Disease-state-specific information
Medication-specific information
Population health information
Pill identifier
Community resources links
