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Tower Health complies with applicable Federal civil rights laws and does not discriminate on the basis of: race, color, national origin, ancestry, age, sex (including pregnancy, sexual orientation, and gender identity), religion, or disability. Tower Health does not exclude people or treat them differently because of: race, color, national origin, ancestry, age, sex (including pregnancy, sexual orientation, and gender identity), religion, or disability.

Tower Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please contact the appropriate entity listed below.

If you believe Tower Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, ancestry, age, sex (including pregnancy, sexual orientation, and gender identity), religion, or disability, you can file a grievance by phone, email or mail:

Reading Hospital Clock Tower at night 2023

Reading Hospital

420 S. 5th Avenue
West Reading, PA 19611
civilrights@towerhealth.org
484-628-7884
TTY: 1-800-654-5988

Pottstown Hospital exterior at night

Pottstown Hospital

1600 E. High Street
Pottstown, PA 19464
PottstownPAriskmanager@towerhealth.org
610-327-7697
TTY: 1-800-654-5988

Phoenixville hospital

Phoenixville Hospital

140 Nutt Road
Phoenixville, PA 19460
PhoenixvillePAriskmanager@towerhealth.org
610-983-1000
TTY: 1-800-654-5988

St. Christopher's Hospital for Children Exterior

St. Christopher's Hospital for Children

106 E. Erie Avenue
Philadelphia, PA 19034
STCRiskManagement@towerhealth.org
215-427-5163
TTY: 1-800-654-5988

Tower Health Medical Group

Tower Health Medical Group

PO Box 16052 
Reading, PA 19612 
civilrightsTHMG@towerhealth.org 
1-866-578-5377
TTY: 1-800-654-5988

Nurse reading to elderly man

Tower Health at Home

739 Reading Avenue
West Reading, PA 19601
THAHpatientadvocate@towerhealth.org
866-777-4682
TTY: 1-800-654-5988

TowerDIRECT fleet header image

TowerDIRECT

420 S. 5th Avenue 
West Reading, PA 19611 
towerdirect@towerhealth.org 
484-628-6781
TTY: 1-800-654-5988

Mom and toddler laughing

St. Christopher’s Pediatric Associates

160 E. Erie Avenue
Philadelphia, PA 19034
STCriskmanagement@towerhealth.org
215-427-5163
TTY: 1-800-654-5988